Refund policy

Refund & Return Policy 🔄✨

We want you to love your purchase, but if something isn’t right, we’re here to help.

Returns 📦
You may request a return within 6 days of delivery. Items must be unused, unopened, and in their original packaging to be eligible for a return.

Non-Returnable Items 🚫
For hygiene and safety reasons, opened or used cosmetic products cannot be returned unless they arrive damaged or defective.

Refunds 💳
Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items ⚠️
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos so we can resolve the issue quickly.

Exchanges 🔁
We only replace items if they are defective or damaged. If you need an exchange, please reach out to our support team.

Shipping Costs 🚚
Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.

For any questions or assistance, our support team is always here to help 💖